Privacy policy

Privacy Policy

Last Updated: 09-05-2026

This Privacy Policy explains how Miya Mie (“Miya-Mie.com,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website, place an order, or communicate with us.

By using www.miya-mie.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you use our website:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Device information such as IP address, browser type, and website usage data
Any information you provide when contacting our customer support team

We do not intentionally collect more personal information than is necessary to process orders, provide customer support, improve our website, and comply with legal requirements.

2. Payment Information

Payments on our website may be processed through secure third-party payment providers such as Shopify Payments, Razorpay, PayPal, or other payment gateways.

We do not directly store your full debit card, credit card, UPI, net banking, or sensitive payment details on our own servers. Payment information is handled securely by the payment provider according to their own privacy and security policies.

3. How We Use Your Information

We use your personal information to:

Process and confirm your orders
Arrange product fulfillment and shipping
Share necessary order details with suppliers, logistics partners, and service providers
Provide customer support
Send order updates, delivery information, and important notifications
Prevent fraud, abuse, or unauthorized transactions
Improve our website, products, and customer experience
Comply with legal, tax, accounting, and regulatory obligations

4. Third-Party Suppliers and Dropshipping Fulfillment

Miya-Mie.com operates as an online retail and dropshipping website. Some products listed on our website may be sourced, supplied, packed, or shipped by independent third-party suppliers.

After a customer places an order and completes payment, the product may be fulfilled and shipped directly by the supplier or logistics partner. For this purpose, we may share only the necessary customer details such as name, shipping address, phone number, and order details with the supplier or delivery partner.

The physical products are provided by third-party suppliers and are not manufactured or owned by Miya-Mie.com unless clearly stated otherwise.

5. Sharing of Personal Information

We may share your personal information with trusted third parties only when required for business operations, including:

Shopify and website hosting providers
Payment gateways
Third-party suppliers
Shipping and courier companies
Customer support tools
Marketing and analytics providers
Legal, tax, or regulatory authorities when required by law

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.

You can disable cookies through your browser settings, but some parts of the website may not function properly without them.

7. Marketing Communications

With your consent, we may send promotional emails, offers, or updates about our products and services.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Even if you unsubscribe from marketing messages, we may still send important order-related or account-related communications.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage method is 100% secure. Therefore, while we take security seriously, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We keep your personal information only for as long as necessary to complete the purpose for which it was collected, including order processing, customer support, accounting, tax, legal, and regulatory requirements.

10. Customer Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Ask questions about how your data is used

To make a request, please contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or security of those third-party platforms.

We recommend reviewing their privacy policies before providing any personal information.

12. Children’s Privacy

Our website is not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.

13. International Transfers

As we use Shopify, payment gateways, suppliers, and other service providers, your information may be processed or stored in countries outside your country of residence. By using our website, you understand that your information may be transferred and processed internationally where permitted by law.