Términos del servicio

Terms of Service

Last Updated: 09-05-2026

Welcome to Miya Mie. These Terms of Service (“Terms”) apply to your access and use of www.miya-mie.com and any related services, products, content, features, and tools provided through our website.

The terms “Miya Mie,” “Miya-Mie.com,” “we,” “us,” and “our” refer to the owner/operator of this website. By visiting our website, browsing products, creating an account, or placing an order, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our website.

1. Eligibility and Account Use

By using this website, you confirm that you are at least the age of majority in your place of residence or that you are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

We reserve the right to refuse service, suspend accounts, or cancel orders if we believe false, incomplete, fraudulent, or misleading information has been provided.

2. Our Products and Dropshipping Model

Miya-Mie.com operates as an online retail and dropshipping store. Some products listed on our website may be sourced, supplied, packed, and shipped by independent third-party suppliers.

Unless clearly stated otherwise, products sold on Miya-Mie.com are not manufactured, owned, or stocked directly by Miya Mie. Product availability, packaging, specifications, quality, and shipping timelines may depend on the supplier and logistics partner.

After a customer places an order and payment is completed, the order may be forwarded to the supplier for processing and shipment.

3. Product Information

We make reasonable efforts to display product details, descriptions, prices, images, colors, sizes, and availability accurately. However, product images are for reference purposes only.

Actual product color, size, appearance, packaging, or design may slightly differ due to screen settings, supplier updates, manufacturing variations, or photography lighting.

We reserve the right to update, change, discontinue, or remove any product at any time without prior notice.

4. Orders and Acceptance

When you place an order on Miya-Mie.com, you are making an offer to purchase the selected product.

An order is considered accepted only after payment has been successfully received and the order is confirmed by us. We reserve the right to accept, reject, cancel, or limit any order at our discretion, including but not limited to cases involving:

• Incorrect product pricing

• Product unavailability

• Suspected fraud

• Incorrect customer information

• Delivery restrictions

• Supplier-side cancellation

• Payment failure or chargeback risk

If we cancel an order after payment has been received, we will notify you and process the eligible refund according to our policies.

5. Pricing and Payments

All prices displayed on our website are shown in the applicable currency unless otherwise stated.

Prices, discounts, offers, and promotions may change at any time without notice. The price charged will be the price shown at the time the order is placed.

Payments may be processed through secure third-party payment providers such as Shopify Payments, Razorpay, PayPal, or other available payment gateways.

We do not directly store your complete card, UPI, net banking, or sensitive payment information on our own servers.

6. Shipping and Delivery

After successful payment, the order may be processed and shipped by a third-party supplier or logistics partner.

Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be affected by supplier processing, courier delays, customs checks, incorrect address, weather, holidays, strikes, or other events beyond our control.

Customers are responsible for providing the correct name, phone number, email address, and full shipping address. Miya-Mie.com is not responsible for failed delivery or non-delivery caused by incorrect or incomplete customer information.

7. Customs, Duties, and Import Charges

For international orders, customers may be responsible for customs duties, import taxes, clearance fees, or other charges required by the destination country.

Miya-Mie.com is not responsible for delays, additional costs, or restrictions caused by customs authorities or import regulations.

8. Return, Refund, and Cancellation Policy

Returns, refunds, replacements, and cancellations are handled according to our Return & Refund Policy.

Miya-Mie.com does not offer general returns, exchanges, or refunds for reasons such as:

• Change of mind

• Customer ordered the wrong item

• Customer no longer wants the product

• Customer entered an incorrect address

• Product delay caused by courier, customs, or supplier processing

• Minor color, size, or design differences caused by screen display or supplier variation

Because our products may be fulfilled by third-party suppliers, return pickup, return warehouse handling, and supplier-side return services may not be available.

However, if you receive a damaged, defective, wrong, or missing product, you should contact us within the time period mentioned in our Return & Refund Policy with clear photos, videos, packaging images, and order details. We will review the case and assist according to our policy and applicable law.

9. Order Cancellation

Orders can only be cancelled before they are processed, packed, dispatched, or shipped by the supplier.

Once processing has started, cancellation may not be possible. Please review your order carefully before completing payment.

10. Third-Party Suppliers and Services

You understand and agree that some products and services available through Miya-Mie.com may involve third-party suppliers, manufacturers, shipping providers, payment processors, apps, or platforms.

We are not responsible for delays, product variations, supplier-side stock changes, or service interruptions caused by third parties beyond our reasonable control.

Complaints or issues related to third-party products will be reviewed by us, and we will try to assist customers where reasonably possible.

11. Website Accuracy

Occasionally, our website may contain typographical errors, inaccurate product information, incorrect prices, availability errors, or omissions.

We reserve the right to correct any errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.

12. Prohibited Uses

You agree not to use our website:

• For unlawful or fraudulent purposes

• To violate any law or regulation

• To provide false or misleading information

• To interfere with website security or functionality

• To upload viruses, malware, or harmful code

• To copy, scrape, reproduce, or misuse website content

• To harass, abuse, threaten, or harm any person

• To infringe intellectual property rights

• To place fake, fraudulent, or unauthorized orders

We reserve the right to block access, cancel orders, suspend accounts, or take legal action if these Terms are violated.

13. Intellectual Property

All content on Miya-Mie.com, including logos, text, graphics, images, product descriptions, website design, icons, videos, and other materials, is owned by or licensed to Miya Mie unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use our website content without prior written permission.

14. User Reviews and Feedback

If you submit reviews, comments, suggestions, photos, videos, or other content to us, you grant Miya Mie permission to use, display, reproduce, edit, and publish that content for website, marketing, or business purposes.

You agree that your submitted content will not be false, abusive, illegal, offensive, misleading, or infringe the rights of any third party.

We reserve the right to remove or edit user-submitted content at our discretion.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using Miya-Mie.com, you agree that we may collect, use, and share your personal information as described in our Privacy Policy, including sharing necessary order and shipping details with suppliers, logistics partners, payment providers, and service providers.

16. Third-Party Links

Our website may contain links to third-party websites, apps, payment providers, social media platforms, or services.

We are not responsible for the content, privacy practices, terms, security, or accuracy of third-party websites. You access third-party links at your own risk.

17. Disclaimer of Warranties

Miya-Mie.com provides the website, services, and products on an “as available” basis.

We do not guarantee that:

• The website will always be available without interruption

• Product images will exactly match the delivered product

• Delivery times will always be met

• Third-party suppliers will always maintain stock

• Product packaging will always match photos

• Minor product variations will not occur

Nothing in these Terms removes any legal rights that customers may have under applicable consumer protection laws.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Miya Mie shall not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our website, delayed delivery, third-party supplier actions, logistics issues, or product use.

Our total liability for any order shall not exceed the amount paid by the customer for that specific order, except where liability cannot be limited under applicable law.

19. Indemnification

You agree to indemnify and hold harmless Miya Mie, its owners, employees, partners, suppliers, service providers, and affiliates from any claim, loss, liability, damage, or expense arising from:

• Your misuse of the website

• Your breach of these Terms

• Your violation of any law

• Your infringement of third-party rights

• Your submission of false or misleading information

20. Changes to These Terms

We may update or change these Terms of Service at any time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of Miya-Mie.com after changes are posted means you accept the updated Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in India, unless otherwise required by applicable law.

22. Contact Information

For questions about these Terms of Service, please contact us at:

Miya Mie
Email: support@miya-mie.com